We had a great time with AMPM for my bachelorette. They had to change the time by an hour due to weather (it was horrendous out so completely understandable). They were on time for the rescheduled time and were super professional (umbrella and all). The driver was so friendly and willing to please. I don’t have anything bad to say about my experience. As for the other reviews I have heard the company has gone through a change in management and things definitely seem to be improving ten fold! We ended up cancelling with another limo service to book with AMPM for our wedding and we are so thankful we did! They were on time, had the best package, the most unique limo for our country wedding, the drivers were so helpful and friendly, the unit was clean and in great repair as well they even took the extra time to help us find other photo locations. I will hands down use them again.